We are a Leader in Support
We are a leader in technical support, outsourced help desk services, inbound call center services and make managing your technology, as well as your customers, affordable and scalable no matter what the size of your company is.
For businesses in The Greater Los Angeles Area we also provide on-site depot repair, computer maintenance, data recovery, and regular service contracts. If it involves technology, we’re here to help.
Transparent & Here to Help, 365 Days a Year
From reviewing trouble tickets in real-time, creating your own reports and listening to call recordings; we make everything available to you 24/7, 365 days a year. There’s no “behind the scenes” when dealing with our technical support services, outsourced help desk services, inbound call center services, or any other service that we offer. We give each of our clients total transparency into all of our operations.
Not not only are we capable of providing these services to your company, we’re here to grow with it too. Our ability to increase staffing, resources, and/or migrate your support program to a dedicated support environment lends a hand in making our support solutions paramount – all while improving overall customer/employee satisfaction, consistency, and reducing your budget.
Whatever You Need, When You Need It
In addition to eliminating the burden of staffing, ongoing training and keeping up with industry and quality assurance standards, our ability to provide a truly scalable solution speaks volumes; from outsourced technical support services to in-house depot repair, Midori is your source for support.
- Technical Support
- Help Desk Services
- Field Support Services
- Depot Repairs
- Order Handling
- Order Processing
- Customer Service
- Data Recovery
- Inbound Sales
- Outbound Sales
- Technical Documentation
- Product Testing
- Knowledgebase Creation
- Rebranded Support
Interested in working with Midori? Call us anytime at 888-876-8455 or Contact Us
Updated: July 22nd, 2012