Midori Services — Your source for support

As a leader in US based outsourced call-center technical support and help desk services, we minimize logistical complexities and operating costs to make 24/7 on-shore remote support possible for small business.

Now your company can turn to one reliable partner for all your support and customer support needs.

Outsourced support and helpdesk services are becoming more important as support requirements and a demand for higher quality of service increase. Midori Services, Inc. is not only capable of providing these services to your organization, but we’re here to grow with you too.

Our ability to increase staffing, resources, and/or migrate your support program to a dedicated outsourced support environment lends a hand in making our support solutions paramount – all while improving overall customer/employee satisfaction, consistency, and reducing your budget.

There is no “behind the scenes” when dealing with our support and helpdesk programs. We give each of our clients total transparency into our operations. From reviewing trouble tickets in real-time, creating your own reports, to listening to call recordings; we make everything available to you 24/7, 365 days a year.

You’ll find that in addition to eliminating the burden of staffing, ongoing training and keeping up with industry and quality assurance standards, our ability to provide a truly scalable solution speaks volumes; from outsourced technical support to in-house depot repair, we’ve got you covered.

Last updated: May 16th, 2012