Why Choose Us?

If you’re looking for technical support service or outsourced help desk services, Midori is your source for support. We also offer inbound call center services and on-site technology management.

Outsourced technical support services and help desk servicesWe are a Leader in Support

We are a leader in technical support, outsourced help desk services, inbound call center services and make managing your technology, as well as your customers, affordable and scalable no matter what the size of your company is.

Transparent & Here to Help, 365 Days a Year

From reviewing trouble tickets in real-time, creating your own reports and listening to call recordings; we make everything available to you 24/7, 365 days a year. There’s no “behind the scenes” when dealing with our technical support services, outsourced help desk services, inbound call center services, or any other service that we offer. We give each of our clients total transparency into all of our operations.

Not only are we capable of providing these services to your company, we’re here to grow with it too. Our ability to increase staffing, resources, and/or migrate your support program to a dedicated support environment lends a hand in making our support solutions paramount – all while improving overall customer/employee satisfaction, consistency, and reducing your budget.

Whatever You Need, When You Need It

In addition to eliminating the burden of staffing, ongoing training and keeping up with industry and quality assurance standards, our ability to provide a truly scalable solution speaks volumes. Midori Services is your source for support.

  • Technical Support
  • Help Desk Services
  • RMA Processing
  • Order Processing
  • Customer Service
  • Quality Assurance
  • Knowledgebase Creation
  • Rebranded Support
  • NOC Monitoring
  • Services Deployment
  • Product Testing
  • Wireless Support

Key Features for Choosing Us

Multi-channel Support
24/7×365 Availability
Reduce your overhead

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