NOC Monitoring Services
The goal of NOC monitoring is 100% uptime for each one of our client’s business infrastructure. Midori Services’ network operation center uses advanced event detection systems and is triggered through SLA-specific responses to keep your business operating 24/7/365. Our NOC engineers will proactively monitor all of your networks 365 days a year and improve your network’s performance, all without increasing your labor or infrastructure costs
Unplanned outages affect your business and IT disruptions can affect the entire delivery chain of the products and/or services provided by a business.
According to Dunn & Bradstreet, 59% of Fortune 500 companies experience a minimum of 1.6 hours of downtime per week. To put this in perspective, assume that an average Fortune 500 company has 10,000 employees who are paid an average of $56 per hour, including benefits ($40 per hour salary + $16 per hour in benefits). Just the labor component of downtime costs for such a company would be $896,000 weekly, which translates into more than $46 million per year. (source www.evolven.com)
With NOC Monitoring Services you can rest at ease as we will diligently find the root cause that will lead us to the fastest path to stabilize and minimize the IT failures that can cause stress and damage to your company’s reputation and profit margins. Here are some popular examples of some of the many things we can monitor for your you:
- Routers/Switches/Wireless Access Points/Firewalls
- Servers: Linux, Windows, UNIX, Mac, NAS/SAN, Virtual Machines
- Application Monitoring: Exchange, SQL, IIS/Apache
- Website Monitoring
- Employee Work Stations & Printers
- Point of Sales Devices
With our NOC services we can either notify you anytime there is an issue, or you can enroll in our remediation services. With Remediation, anytime we detect a problem our NOC Technicians will work on the issue immediately, making sure your business is operating as intended. Our advanced network monitoring solution uses an analysis method to sift through your internet traffic and understand the source of your network’s problems. This allows us to get to the root of what is causing any network latency, drops in services or inconsistent levels or service as well as the source of glitches in applications and network security. Basically, we make sure that your network is always safe and you’re getting exactly what you pay for from your internet service provider.
Some network management processes are not always able to detect rogue devices that infiltrate your business and pretend to be authorized network devices, that can attack or steal information from your business with passive cross-site scripting (XSS). We at Midori Services will always actively scan every new device that tries to interloop through SNMP protocol and open ports, and this makes us able to monitor any suspicious activity to ensure the security of your information and business.
At Midori Services, we believe in transparency and as such, we believe you should be able to see exactly what you’re getting with our service. We offer in-depth network monitoring reports, which provides your team with insights of network performance and how your hardware is performing. With our extensive reports, managers can instantly see the number of failing devices in your infrastructure or can determine where improvements need to be made. With our services, we also provide you flexibility. If you ever need more or fewer devices monitored due to up/down scaling in your business, this can be adjusted for you! It’s your business, after all, you should have complete control of how it’s managed.